What We’re Reading: How to Develop a Human-Centered Design Mindset

It’s official, human-centered design is a hot topic in the development space! There seem to be more people writing about it than are actually doing it, though.

Check out the latest article from Devex on “How to develop a human-centered design mindset” 

Jocelyn Wyatt, Executive Director of Ideo, sat down with Devex to discuss the most common shoulder shrug reaction that we hear in response human-centered design: “Well, that’s just good development.”

True! It’s not necessarily new, but it’s definitely not universally applied.   Check out Jocelyn’s reflections here:



What’s the “poison pill” that prevents pilots from going to scale?

What’s the “poison pill” that prevents pilots from going to scale? According to scaling expert Larry Cooley, it’s complexity.

We’ve been thinking a lot about how to reduce complexity in order to achieve scale. In fact, “How do we reduce cost and complexity?” is key design question #4 that we explore in our Designing for Scale lab in the accelerator.

We’re big fans of MSI’s Scaling Up Toolkit, which Cooley co-authored.  Check out this great interview clip with Cooley from Devex and the rest of the article here: