Another book that helped us think about design question #3 – “What is the optimal fidelity for scale?” – is Scaling Up Excellence, by Robert I. Sutton and Huggy Rao.

“The first major business book devoted to this universal and vexing challenge” – Amazon

The authors walk us through decades of case studies on how various companies and initiatives found the right place on the continuum of customization versus replication as they scaled.

Continuum

 

My favorite part? This little bit of wisdom:

“Organizations that scale well are filled with people who talk and act as if they are in the middle of a manageable mess.”

The wall of crazy is slowly taking over

Well hey… if office space is a reflection of this sentiment, then maybe the Accelerator is well on its way!

messy office
What exactly were we thinking?

One comment

  1. took a great free online course from these authors at Stanford Graduate School of Business. Check it out through NovoEd platform

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